What kind of personality do you need to be a good waiter/waitress? In a previous episode we talked about the tactics: touching customers, drawing smiley faces on bills, crouching down to the customer’s level, etc. But these strategies don’t always work, so what kind of person do you need to be?
Are you interested in play therapy or therapy with children and adolescents? Do you have a child in therapy and you wonder how playing with toys is going to possibly help you child? Learn more about therapy with children and adolescents in this episode of The Psych Files.
Are you interested in play therapy or therapy with children and adolescents? Do you have a child in therapy and you wonder how playing with toys is going to possibly help you child? Learn more about therapy with children and adolescents in this episode of The Psych Files.
What makes for an effective leader and how can you improve your leadership skills? Well, who’s the best role model for a leader? How about a chicken? In this episode of The Psych Files we examine Ginger from the movie Chicken Run to see how she embodies the best qualities of a leader.
How can waiters increase their tips? Would you believe psychologists have devoted a great deal of research to this question? Join me as we take a look at what waiters and waitresses can do to increase the amount of the tip their customers give them.
For some kids, time out may actually be a reward because of the popularity it provides for them from other kids. If you’re worried that time out is not helping, and the end of that road can only be jail, then you need to listen to Dr. Ross Green talk about Collaborative Problem Solving.
Looking for alternatives to timeout in the classroom? Dr. Ross Green, author of The Explosive Child, has just published his second book, Lost at School in which he discusses the principles of Collaborative Problem Solving and how they work in the classroom.
Do subliminal messages in self-help tapes really work? There actually is some evidence that people can be influenced by subliminal messages. Can your self-esteem be raised with subliminal tapes? These questions answered once and for all at The Psych Files podcast.
The Foot in the Door and the Door in the Face are two classic social influence techniques that have been heavily studied by psychologists. Join me for this fascinating conversation with Paul Eastwick, who along with Dr. Wendy Gardner from Northwestern University ventured into There.com to see if these very effective real-world techniques were equally effective on avatars.
On The Folly of Rewarding A While Hoping For B is a well known article by Steven Kerr that appeared in The Academy of Management Executive. Want an example of how insightful Steven Kerr was with this article that is still relevant today? Look no further than the US election and Comedy Central.
