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How can waiters increase their tips? Would you believe psychologists have devoted a great deal of research to this question? We’ve looked at the effect of smiley faces, touching, crouching, telling jokes, giving customers a fun task to do, and drawing suns on checks (yes, suns). Join me as we take a look at what waiters and waitresses can do to increase the amount of the tip their customers give them.
Web Resources on How to Increase Your Tips
- One of there researchers listed below and an experienced “…bartender, busboy, and waiter..” is William Michael Lynn. His website has a good deal of information about what you can do to increase your tips.
Research Articles on the Psychology of Tipping
- van Baaren, R.B., Holland, R.W., steenaert, B. & van Knippenberg, A. (2003). Mimicry for money: behavioral consequences of imitation. Journal of Experimental Social Psychology, 39, 393-398.
- Gueguen, N. (2002). The effects of a joke on tipping when it is delivered at the same time as the bill. Journal of Applied Social Psychology, 32, 1955-1963.
- Rind, B. & Strohmetz, D. (2001). Effect on restaurant tipping of presenting customers with an interesting task and of reciprocity. Journal of Applied Social Psychology, 31, 1379-1384.
- Gueguen, N & Legoherel, P. (2000). Effect of Tipping of Barman Drawing a Sun on the bottom of customer’s checks. Psychological Reports, 87, 223-226.
- McCall, M. & Belmont, H. J. (1996). Credit card insignia and restaurant tipping: Evidence for an associative link. Journal of Applied Psychology,81(5), 609-613.
- Rind, B. & Bordia, P. (1995). Effect of server’s “thank you” and presonalization on restaurant tipping. Journal of Applied Social Psychology, 25, 745-751.
- Hornik, J. (1992). Tactile Stimulation and Consumer Response. Journal of Consumer Research, 19, 449-457.
- Lynn, M. & Mynier, K. (1993). Effect of server posture on restaurant tipping. Journal of Applied Social Psychology, 23, 678-685.
- Stephen, R. & Zweigenhaft, R. (1985). The effect on tipping of a waitress touching male and female customers. Journal of Social Psychology, 126(1), 141-142.
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[...] done by our favorite Psych Files creator, Michael Britt. The discussion in this podcast was about Tipping and what experiments and research has learned about the “psychology of tipping” and ways customers can be manipulated to tip better. [...]
[...] brain) to the controversial (the development of sexual orientation) to the just plain interesting (the psychology of tipping). And as far as appearances go, the site layout and graphics are beauuutiful — I don’t [...]