Do you have a tip jar at work? Here’s one way to use a little psychology to increase the likelihood that customers will put a little money in there:
- Set out not one but two tip jars
- Label the jars with two competing themes
Okay, so what do I mean by “competing themes”? What you want to do is to motivate people to drop in a little (or a lot of course) money by tapping into their social identities. For example, if you know that there is a natural rivalry between the New York Yankees and the Boston Red Sox (and especially if there is a game between them coming up), label one tip jar Yankees and the other Red Sox (or better yet, print out an image of their logos and tape them to the jars). People want their team to win. It makes us feel good. Here are some examples…
It’s easy to find videos on the web of animals showing what appears to be some pretty smart behavior. But is it really “smarts”? How can you tell? In this episode I’ll point out examples that look like intelligence but probably aren’t – as well as an example of animal behavior that is really hard to dismiss as anything but “smarts”. In doing so we’ll talk about the behavioral principle of “chaining” – the method by which you can get animals – and humans – to display some pretty sophisticated and complex behavior as the result of reinforcement, prompts and cues.
How can you find the best videos on YouTube? In this video episode of The Psych Files you are going to learn some crazy power tips that will alert you whenever whenever a video from a credible source gets added to a YouTube playlist. You will be the first to know. And you can find out not only by receiving an email, but – if you want – you can also get a phone call when that video is ready for you! Don’t waste your time – there are some crazy new ways to efficiently search the web and here is how I do it.
The idea of working from home sounds great – but be aware of the downside. In this episode of The Psych Files I talk about what factors influence your job satisfaction and motivation when you work from home. I also discuss the interesting concept of “emotional labor” – what is it like when you know your boss is watching you and judging whether you are “acting happy” to customers? What’s the cost to you of acting in a way that is contrary to how you actually feel?